The National Database and Registration Authority (NADRA) has introduced another major convenience for citizens, allowing them to avoid standing in queues and waiting for their turn at NADRA offices.
Under the new facility, citizens can use the Pak ID mobile app to book an appointment at any NADRA office from the comfort of their homes. They can select a preferred time and arrive shortly before their scheduled appointment to receive services without having to wait in line.
NADRA has recently launched a new version of the Pak ID mobile app, adding several new features, including facilities related to FIA complaints and digital identity services.
In a video message, NADRA spokesperson Syed Shabaahat Ali said the updated app allows citizens to file online complaints with the FIA, correct family records, upload signatures and access digital identity documents, among several other important services.
Further details about the new features of the Pak ID mobile app are available through the relevant link.
On the other hand, passport delivery counters across the country will remain open every Saturday from 8:00 am to 4:00 pm for the next two months, allowing citizens to collect their ready passports on weekends. The Directorate General of Immigration and Passports (DGIP) has advised citizens to collect their passports promptly once they are ready for delivery.
The Saturday facility is particularly aimed at citizens who are unable to visit passport offices during regular working hours. Applicants are encouraged to take advantage of the additional weekly service to avoid delays in collecting their documents. The DG Immigration and Passports has also reminded citizens that passports left uncollected for more than six months will be destroyed in accordance with government policy. The DG has appealed to all passport applicants to collect their ready passports within the stipulated period.
On the other hand, Director General of Immigration and Passports Muhammad Ali Randhawa has directed officials to expedite the implementation of the new passport application system. Muhammad Ali Randhawa chaired a meeting with all zonal heads, during which he issued instructions to strengthen security and safety arrangements at passport offices to ensure the protection of both citizens and staff.