SadaPay announced on Tuesday that its mobile application went offline for all users due to infrastructure disruptions after drone strikes in the Gulf region.
In a statement shared on social media, the company confirmed that the app is currently unavailable nationwide. SadaPay explained that its systems operate on Amazon Web Services (AWS) servers located in Bahrain, which have faced disruptions since the drone strikes on March 1. The situation reportedly worsened overnight, resulting in a complete service outage.
SadaPay (Private) Limited, a Pakistan-based fintech company offering digital wallet services and Mastercard debit cards, said it is experiencing the wider effects of damage to shared cloud infrastructure affecting financial services across the Gulf and surrounding regions.
The company stated that the issue is not unique to SadaPay but acknowledged responsibility for resolving the problem quickly for its users. Despite the outage, it assured customers that their funds remain secure and fully accounted for, while debit card transactions, ATM withdrawals, and point-of-sale payments continue to function normally.
SadaPay also apologised for the inconvenience caused and thanked users for their patience during the disruption.
The outage comes amid heightened tensions in the Middle East, where ongoing missile exchanges involving Iran, the United States, and Israel have led to significant infrastructure damage.
Earlier, SadaPay had also addressed a separate technical issue that caused incorrect deductions and negative balances in some user accounts, apologising and assuring customers that all affected balances would be restored, while reiterating that users’ funds remain safe.
