Pakistan Telecommunication Authority (PTA) has advised mobile phone users to ensure that their Computerised National Identity Cards (CNICs) remain valid and updated in order to avoid SIM card blockage.
According to the PTA, SIMs registered against expired, cancelled or deceased CNICs are being blocked as part of measures aimed at enhancing digital security in Pakistan.
The authority urged citizens to renew their CNICs through National Database and Registration Authority (NADRA) to prevent disruption in mobile services.
In its statement, the PTA highlighted the importance of uninterrupted mobile connectivity and advised users to complete the verification of their identity records on time.
The telecom regulator also asked consumers to keep their information updated with mobile network operators and ensure CNIC activation through NADRA to maintain secure and uninterrupted communication services.
PTA warns citizens against fake calls and SMS scams
In a separate development, PTA has issued a warning to citizens regarding fake calls and SMS scams in Islamabad.
According to a scam alert released by the PTA, the public has been advised to remain cautious of fraudulent calls and messages. Scammers often impersonate representatives of the PTA, banks, or courier services to steal personal information.
The authority emphasised that citizens should never share their CNIC number, OTP, or passwords with anyone, and should avoid clicking on unknown or suspicious links.
PTA also directed citizens to report any fraud or fake messages through its official complaint portal or the PTA CMS app, available on Google Play and the Apple App Store.
Earlier, the PTA had issued guidelines to prevent the issuance of illegal SIM cards. Citizens were advised not to obtain free SIMs from public places, and instead acquire new SIMs only from authorised customer service centres or franchises of mobile companies.
The advisory further stressed ensuring that no SIM is registered against a person’s CNIC without their consent. Citizens were warned not to undergo biometric verification for free SIM offers, as it may lead to additional SIMs being issued fraudulently in their name.
PTA also urged the public to immediately block any extra or unused SIMs registered under their name.
Also read: PTA warns citizens against fake calls and SMS scams


