Islamabad Traffic Police (ITP) has introduced a doorstep delivery service for driving licence in partnership with courier company TCS.
The initiative will allow applicants to receive their completed driving licences at their home addresses, removing the need to visit traffic police offices to collect the documents.
According to an official announcement, the service aims to make the licensing process more convenient for residents of the federal capital.
Under the arrangement, completed licences will be dispatched through TCS and delivered to the addresses provided by applicants.
The traffic police said the service would offer secure and timely delivery while helping citizens save time and avoid unnecessary visits to its offices.
The department described the initiative as part of its efforts to improve public facilitation and make traffic-related services more accessible.
However, the announcement did not specify the delivery charges or clarify whether the service would cover all categories of driving licences, including new applications and renewals.
Punjab govt introduces helpline for undelivered driving licence
The government of Punjab has launched a helpline for applicants who have not received their driving licence.
Applicants who have completed the process of obtaining a driving licence but have not yet received their licence card can now contact the helpline provided by the City Traffic Police Lahore.
The new facility is intended to help people check the status of their applications and lodge complaints about delays in the delivery of their driving licences.
Applicants waiting for their licence cards can contact the City Traffic Police Lahore on 0322-5638888 or 0325-5638888 for information and assistance.
Traffic police officials said the helpline would allow applicants to raise issues related to undelivered driving licences and seek updates on their applications.
The facility comes as authorities seek to address concerns from applicants who have completed the required procedures but are still waiting for their physical licence cards.
Applicants can use the two numbers to obtain information about their licence delivery or report problems related to delays.
The traffic police have urged people facing such issues to contact the helpline for assistance.
