The Islamabad Electric Supply Company (IESCO) has initiated a load management system for its consumers to ensure a proper power supply.
In its post on X, IESCO said that load management has been started across the connected regions because of a gap between electricity demand and supply.
According to IESCO, the region’s current electricity demand is around 2,000 megawatts, while the company is receiving a quota of about 1,600 megawatts from the national grid.
The difference between demand and available supply has led to the introduction of load management in the IESCO region.
IESCO said no feeder will face more than two and a half hours of load management within a 24-hour period.
The company said the load management will be ended once sufficient electricity is available according to demand.
IESCO also said its complaint staff are fully active to deal with individual electricity and transformer-related complaints.
The department has also apologised to their consumers for any temporary disruption caused by the current situation.
IESCO 24 hours helpline number
Consumers facing electricity-related problems can contact IESCO’s customer support service for assistance.
The helpline number 118 can be used to report power supply issues, transformer faults, billing complaints and other electricity-related problems.
It is a 24/7 service available for consumers in case of any emergency regarding electricity issues.
Customers are advised to provide their reference number and relevant details when making a complaint so that the issue can be addressed more quickly.
IESCO web bill
To check your monthly electricity bill online as per your region, visit the PITC web bill official website.
Type IESCO web bill at the search engine and click on the very first website if it is the PITC official link: https://bill.pitc.com.pk/iescobill
The online service allows customers to view their latest bill and check important details such as the billed amount, due date and electricity consumption without waiting for a printed copy.
