According to NADRA, users will be able to access key services including CNIC renewal, NICOP applications, and Family Registration Certificate (FRC) processing around the clock, even while physical NADRA registration centers remain closed during the holidays.
The authority stated that the PAK ID app enables citizens to complete various identity-related procedures online without visiting NADRA offices. Services available through the app include fresh applications, renewals, modifications, and reprints for CNIC, NICOP, Pakistan Origin Card (POC), and Child Registration Certificates (CRC/B-Form).
Users can also capture photographs, upload supporting documents, and record fingerprints securely through their smartphones using the app’s biometric features.
For payments, the platform supports multiple digital methods including Visa, Mastercard, Easypaisa, JazzCash, and e-Sahulat, allowing applicants to pay processing fees from home.
In addition, applicants can track the status of their applications in real time and receive processed documents through doorstep delivery services.
NADRA encouraged citizens to make use of the PAK ID app during the Eid holidays to avoid inconvenience and ensure uninterrupted access to registration services.
Earlier, NADRA introduced new regulations for the issuance of Computerised National Identity Cards (CNICs), easing the process for first-time applicants.
Under the updated policy, signatures will no longer be mandatory for individuals applying for a CNIC for the first time. In cases where an applicant does not provide a signature, “NA” will be mentioned in the signature section of the identity card.
NADRA clarified that no thumb impression or substitute mark will be printed on the CNIC in place of a signature. Officials added that thumbprint images would also not be used due to concerns related to forgery and misuse.
A spokesperson said the authority has started an awareness campaign for illiterate citizens and people who are unable to sign documents.
Applicants using NADRA’s mobile application have also been advised not to upload thumbprint images while submitting their applications.
The authority further stated that any future addition or modification of a signature on a CNIC would require a formal correction request.
According to NADRA, the revised measures are intended to improve transparency while making the identity card issuance process more secure and user-friendly.
Big update by NADRA for pensioners
A NADRA-linked mobile verification system for pensioners is being prepared to be launched by the federal government of Pakistan.
The officials are describing this as a major step to be launched by the federal government of Pakistan.
Under the proposed system National Database and Registration Authority (NADRA) will disburse the pension through biometric and facial recognition checks conducted by NADRA.
It was revealed by the officials familiar with the plan that around 1.7 million pensioners could eventually become part of the digital verification framework.
How does the new system work?
Pensioners under the new mechanism would confirm their proof of life status by using the Pak ID mobile application which is operated by NADRA.
After this through NADRA-integrated systems commercial banks will then authenticate pension eligibility before monthly pensions are released.
Sources also revealed that the State Bank of Pakistan (SBP) will be directing all commercial banks to integrate their infrastructure with NADRA’s verification platforms. This will enable automated pension validation nationwide.
Also read: NADRA confirms Sindhi language to be included in mobile app ‘Pak ID’
