NCCIA issues new guidelines for filing cybercrime complaints

Mahnoor Bukhari • September 28, 2026 • Pakistan
The National Cyber Crime Investigation Agency (NCCIA) has issued guidelines for citizens who want to file cybercrime cases.
The agency shared important instructions on social media about the information people should provide when filing a complaint.

What kind of evidence should be provided?

The NCCIA said citizens should submit relevant evidence when reporting a cybercrime.
For cases linked to social media platforms such as WhatsApp, Facebook and X, complainants should provide screenshots of the alleged crime.
The screenshots can help the agency understand the issue and investigate the complaint.

What information should be provided?

The NCCIA also advised citizens to share other important details with their complaints.
These may include contact numbers, transaction details and other relevant information linked to the case.
The agency said providing complete information can help it take quick and effective action on cybercrime complaints.

NCCIA arrests 70 people in raid

The NCCIA raided a call centre in PECHS Block 6 in Karachi and arrested 70 people.
The NCCIA team conducted the raid after receiving information about illegal activities at the centre.
All people present there were taken into custody. According to NCCIA sources, 70 people were arrested during the operation.
The suspects are now being questioned about the activities at the call centre. Officials are also checking their alleged roles in these activities.
Media reports said the suspects were allegedly involved in fraud targeting foreign citizens.
NCCIA officials are investigating the call centre and its activities. The arrested people are being questioned as part of the investigation. Officials are also looking into the alleged fraud against foreign citizens.
NCCIA sources said other items were also taken into custody during the raid.
Further investigation is underway into the seized items and the people arrested during the operation.
NCCIA officials are continuing to question the arrested people. The investigation aims to find more details about the activities at the call centre and the alleged fraud.

About the Author

Mahnoor Bukhari

Academic background in Psychology, with a dedicated professional focus on journalism and news writing.