The Punjab Safe Cities Authority has made a major stride in enhancing the safety and security of public transport by launching the “CM Punjab Panic Button System.”
The project aims to improve security for passengers in rickshaws, buses, vans and taxis throughout the province, especially in emergencies when immediate help is needed.
The system enables people to call for help when they need it by pressing a panic button that is available for free.
The feature can be downloaded from the Safe City website or the official public safety mobile application.
The system can be activated to link passengers directly to the Safe Cities Authority control room so that in the event of a critical situation, the communication is swift.
One of the most interesting features of this project is the fact that it combines several safety features into a single application.
The panic system gives up to 12 different features in one button, unlike conventional transport safety tools that are present in other countries which offer limited features.
These include Emergency calling, Video calling, Live chat support, Real-time location sharing and Vehicle verification features.
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This comprehensive plan is designed to give passengers more options to call for assistance depending on the emergency.
Further, when the panic button is pressed, the passenger’s live geographic location is immediately transmittable to the Safe City control room, and details of the vehicle are immediately sent to the Safe City control room as well.
This helps authorities to respond more efficiently and effectively to incidents and will assist in responding to incidents more effectively in emergencies.
The system is designed for use in disaster situations to allow for timely interventions, for the monitoring of public transport and for enhancing overall passenger confidence in public transport shared services, officials say.
The initiative exemplifies the Punjab government’s broader commitment to modernising its urban safety infrastructure and ensuring that citizens can live safer lives.
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