The Federal Board of Revenue (FBR) has launched a new technical support service to help taxpayers submit their annual income tax returns without any problems.
According to the FBR, the service has been introduced for people filing their income tax returns online for the tax year 2026.
The new support service is for taxpayers who face technical or system related issues during the online filing process.
In a post on X, the FBR said it has set up a dedicated technical support team to help users and resolve return filing problems as quickly as possible.
If a taxpayer faces any technical issue while filing a return, they can send their complaint to itr2026feedback@pral.com.pk.
The FBR also said that the support team will respond to all complaints within 24 hours and work to resolve the issue.
According to the tax authority, the main purpose of this service is to make the online tax return filing process easier, faster, and smoother for everyone.
The FBR has also advised taxpayers to report any system related problems through this official email address.
ٹیکس سال 2026 کے انکم ٹیکس گوشوارے کی فائلنگ میں کسی بھی تکنیکی معاونت کے لیے ایک مخصوص ٹیم مقرر ہے۔
اپنا مسئلہ itr2026feedback@pral.com.pk پر ای میل کریں، آپ کو 24 گھنٹے کے اندر جواب دیا جائے گا۔
ہم آپ کی خدمت کے لیے حاضر ہیں۔@MoIB_Official @RadioPakistan— FBR (@FBRSpokesperson) July 29, 2026
FBR to monitor bank accounts
Recently, the government decided to closely monitor the financial activities of bank account holders whose total cash deposits or withdrawals exceed Rs100 million in any six month period. According to reports, the new system will take effect from July 1.
Under the new system, banks and the FBR will automatically compare banking and tax records through a digital system.
According to the Finance Act 2026, the purpose is to identify people and businesses that underreport their income, show false expenses, or hide tax related information.
To support this, a new Section 165AB has also been added to the Income Tax Ordinance 2001.
Under this law, banks and electronic money institutions have to upload details of certain financial transactions to a central data system.
