Internet services restored in Pakistan: confirms PTA

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The Pakistan Telecommunication Authority (PTA) has confirmed the full restoration of internet services without any disruption across Pakistan.

PTA on Friday confirmed that internet services are continuing without interruption across Pakistan after a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system was repaired.

In a further statement, the officials of the PTA said that the fault had been resolved and that internet connectivity across the country was now operating normally.

The update comes after the PTA had earlier warned that some users could experience intermittent degradation in internet quality and connectivity following a fault in the SEA-ME-WE 5 (SMW5) submarine cable system.

At the time, the authority said Transworld Associates (TWA) was working with the SMW5 Consortium to identify the cause of the fault and restore normal services.

“In the meantime, internet traffic is being rerouted through alternate international links to minimise the impact and ensure service continuity to the greatest extent possible,” the PTA said.

The authority also stated: “PTA remains in close coordination with the concerned stakeholders and will continue to monitor the situation to facilitate the earliest possible restoration of normal internet services across the country.”

The announcement follows months of concern over internet performance in Pakistan.

In May, Minister for Information Technology and Telecommunication Shaza Fatima Khawaja told the National Assembly that prolonged and repeated power outages were among the main reasons behind slow internet speeds and a decline in telecom service quality.

In written replies to parliament, the minister said unreliable commercial electricity supplies and greater reliance on solar power, particularly during shorter winter days, had reduced backup capacity and affected operations at telecom sites.

She also cited difficult terrain, harsh weather, security concerns and restricted access as factors delaying maintenance work. Fibre cuts, backhaul disruptions and theft of equipment had also contributed to service interruptions.

The minister said Pakistan’s international connectivity had improved in recent years with the landing of three submarine cables.

She added that fibre-optic infrastructure had expanded across the country, while the number of fibre-based home internet connections had increased from 1.9 million in 2024 to 5.1 million within two years.

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