Turkish Airlines has announced an extension of its flexible travel policy, offering relief to passengers travelling to and from several Middle Eastern destinations
Under the updated policy, passengers who booked flights between February 28 and May 31, with tickets issued on or before February 28, can modify their reservations without any additional charges, including the UAE, Saudi Arabia, Qatar, Oman, Kuwait, and Bahrain.
The airline has also confirmed that full refunds will be provided for unused tickets, while partially used tickets will be refunded for any remaining segments.
In addition, travellers can now extend the validity of their tickets until July 10 without paying extra fees, giving them greater flexibility amid changing travel plans.
Emirates announces new update on flights, refunds
Emirates, on the other hand, issued an important update regarding flight disruptions and refund options, while thanking passengers for their patience and understanding during the ongoing situation.
The airline has introduced a range of flexible options for travellers affected between February 28 and May 31.
Passengers whose travel plans have been disrupted will be rebooked on the next available Emirates flight, including those with onward connections beyond Dubai.
Rebooking options
Even if your flight has not been affected, you can still change your booking and select an alternative flight for travel up to June 15.
Changes can be made through the “Manage Your Booking” section or via the Emirates mobile app if your departure is within 72 hours. If online changes are not possible, passengers can contact the airline directly. Those who booked through a travel agent must reach out to their agent for assistance.
Refund process
Travellers who booked directly with Emirates can request a refund by filling out the official refund form. If the ticket was purchased through a travel agency, refunds must be processed through the agent.
Passengers are advised to complete any rebooking before applying for a refund, as unused segments of the ticket will be automatically cancelled and refunded.
Online services available
Passengers can use the airline’s website or app to:
- Check updates or changes to their booking
- Accept new flight arrangements
- Choose alternate flights (within 72 hours of departure)
- Review services like meals, seat selection, and chauffeur service
- Make multiple booking changes under the current waiver (valid until May 31)
- Update contact details for timely notifications
Also read: Qatar Airways announces latest update on ticket refunds, rebooking
