Digital bank easypaisa has reaffirmed its commitment to protecting customer accounts and personal information. The bank said that it is working to prevent financial fraud and make digital banking safer for millions of Pakistanis.
Regulated by the State Bank of Pakistan (SBP), easypaisa uses several security measures to protect customer accounts and financial transactions.
How does easypaisa protect customers?
The bank uses One-Time Passwords (OTPs), biometric checks linked to NADRA and live face detection to verify customer identities.
It also follows Know Your Customer (KYC) procedures to help prevent unauthorised access.
These measures aim to keep accounts secure while making digital banking easy to use.
Easypaisa also monitors accounts for suspicious activity. It alerts customers about failed login attempts, access from unknown devices and changes linked to accounts or SIMs.
The bank also checks unusual location changes and high-risk transactions. These alerts help customers identify possible fraud and take action to protect their accounts.
What steps is the bank taking to improve security?
Easypaisa said it treats customer financial data as highly sensitive information. It remains committed to protecting customer privacy and using data responsibly.
The bank is also working with regulators and following compliance and risk management rules.
It has strengthened its Know Your Customer (KYC) and Know Your Business (KYB) processes to improve security and build customer trust.
Easypaisa said it will continue to invest in new security systems and fraud prevention measures as digital financial services grow.
The purpose is to provide a safe and reliable digital banking experience for customers across Pakistan.
Easypaisa offers 30% cashback
Previously, Easypaisa introduced a special Azadi Weekend offer for customers ahead of Independence Day.
Under the offer, customers can get 30 per cent cashback when they pay at Wrap Lab using Easypaisa.
The offer is part of Easypaisa’s special Independence Day campaign. Customers need to make their payment through Easypaisa QR to get the cashback.